PlayBefore

PlayBefore / Help

Support.

Have a question or found something that doesn’t work? Write to playbeforesupport@gmail.com.

Common questions

How do I unblock my apps?

Meeting your daily goal releases your selected apps. To take a day off, choose Skip today on Today. To stop blocking altogether, open App blocking → Turn off blocking. If you set a PIN, follow the prompt.

What happens when my phone locks?

With microphone listening enabled, practice can continue while the screen is locked. Without listening, keep PlayBefore open while timing. A call or Siri can interrupt listening; check the timer and resume when you’re ready.

Is my practice being recorded?

Listening and saving a recording are separate choices. Leave Record audio off to practice without saving sound. When you do record, you can listen back or delete the recording in Progress.

Where can I download PlayBefore?

The iPhone app is coming soon. The download link will appear on the homepage once it’s available.

How will I restore, cancel or request a refund?

After launch, use Restore purchases in the app with the same Apple Account. Apple handles billing: manage or cancel a subscription or request a refund. There’s nothing to buy on this website.